Terms of Service

OVERVIEW

Welcome to Bellora. The terms “we”, “us” and “our” refer to Bellora.

Bellora operates this online store and website, including all related information, content, features, tools, products and services, in order to provide you with a personalised shopping experience (the “Services”). Bellora uses Shopify to provide the Services.

These Terms of Service, together with any policies referred to in these Terms (collectively, the “Terms”), set out the terms and conditions that apply when you access or use the Services.

Please read these Terms carefully. They contain important information about your rights and obligations when using the Services.

By accessing, browsing or using the Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree with these Terms or our Privacy Policy, you should not access or use the Services.

Nothing in these Terms is intended to exclude, restrict or modify any rights or remedies that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law.

ARTICLE 1 — ACCESS AND ACCOUNT

By accepting these Terms, you confirm that you are legally entitled to enter into a binding agreement in your jurisdiction.

To use the Services, including browsing our online store or purchasing products, you may be required to provide certain information, such as your email address, billing information, payment details and delivery address.

You agree that all information you provide to us is accurate, current and complete and that you have the necessary rights to provide such information.

You are responsible for maintaining the security of any account credentials associated with your account and for activities carried out through your account.

You must not transfer, sell, assign or license your account to another person.

ARTICLE 2 — OUR PRODUCTS

We make reasonable efforts to display and describe our products as accurately as possible.

However, colours and the appearance of products may vary depending on your device, screen settings and configuration.

Product descriptions, images, specifications and availability may be updated from time to time.

We reserve the right to discontinue products or limit quantities available for purchase where permitted by law.

Nothing in this section limits any rights you may have under the Australian Consumer Law.

ARTICLE 3 — ORDERS

When you place an order through our website, you are making an offer to purchase the products selected by you.

An order is accepted when Bellora confirms the order and payment has been successfully processed, unless we notify you otherwise.

We reserve the right to refuse or cancel an order where permitted by law, including where a product is unavailable, there has been an obvious pricing or listing error, or we reasonably suspect fraudulent or unauthorised activity.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order.

Please check your order carefully before submitting it, as we may not be able to accommodate cancellation requests once an order has been processed or dispatched.

Purchases are subject to our Returns and Refund Policy [LINK].

You confirm that purchases made through Bellora are for personal or household use and not for commercial resale.

ARTICLE 4 — PRICES AND BILLING

Prices, discounts and promotions may change from time to time.

The price payable for a product will be the price displayed at the time you place your order, unless there is an obvious pricing or listing error.

Applicable shipping costs will be displayed at checkout before you complete your purchase.

Unless otherwise stated, the price displayed at checkout is the total amount payable by you for the order.

Bellora will cover applicable customs duties, import taxes and customs clearance fees for deliveries to Australia. Customers will not be required to pay additional customs or import charges upon delivery.

If you are unexpectedly charged an applicable customs or import charge, please contact us and provide proof of payment. Eligible charges will be reimbursed by Bellora.

You agree to provide accurate and complete billing and payment information and to keep your contact details up to date where necessary to complete your order.

ARTICLE 5 — SHIPPING AND DELIVERY

Shipping and delivery are subject to our Shipping Policy [LINK].

Estimated delivery times are provided for guidance only and may vary depending on the carrier, destination, customs processing, public holidays, weather, logistics and other circumstances beyond our reasonable control.

We will make reasonable efforts to process and dispatch orders within the timeframes stated on our website.

If your order is significantly delayed or appears to be lost, please contact us so that we can investigate the shipment with the relevant carrier.

Nothing in these Terms limits any rights or remedies you may have under the Australian Consumer Law.

ARTICLE 6 — INTELLECTUAL PROPERTY

The Services and their content, including trademarks, logos, text, images, graphics, product reviews, videos, audio content, designs, layouts and other materials, are owned by Bellora, its affiliates or its licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal and non-commercial purposes only.

You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written permission, except where permitted by law.

Nothing in these Terms grants you a licence or other right to use any intellectual property belonging to Bellora, Shopify or any third party except as expressly provided.

All rights not expressly granted under these Terms are reserved.

The Shopify name, logo and related trademarks are owned by Shopify. All other trademarks appearing on the Services belong to their respective owners.

ARTICLE 7 — OPTIONAL TOOLS

We may provide access to third-party tools or services as part of the Services.

These tools may be provided by third parties and may be subject to additional terms and conditions imposed by those providers.

Where permitted by law, Bellora is not responsible for the operation, availability or performance of third-party tools.

Your use of third-party tools is at your own discretion and subject to the applicable terms of the relevant provider.

Any new features, tools or resources added to the Services will also be subject to these Terms unless otherwise stated.

ARTICLE 8 — THIRD-PARTY LINKS

The Services may contain links to websites or services operated by third parties.

Bellora is not responsible for the content, accuracy, availability or practices of third-party websites or services.

If you access a third-party website or service through a link on our website, you do so at your own discretion.

Any transactions, products or services obtained from third parties are subject to the terms and policies of those third parties.

ARTICLE 9 — SHOPIFY

Bellora uses Shopify to operate and provide the Services.

However, purchases made through the Bellora store are transactions between you and Bellora.

Shopify provides the technology and platform that enable Bellora to operate the online store but is not the seller of products purchased from Bellora.

To the extent permitted by law, Shopify is not responsible for products sold by Bellora or for transactions between you and Bellora.

ARTICLE 10 — PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy [LINK].

Because the Services are hosted and supported by Shopify, Shopify may process personal information in connection with the operation, security and improvement of the Services.

Personal information may also be processed or transferred by Bellora, Shopify and service providers in countries outside Australia.

Please refer to our Privacy Policy for further information about how personal information is collected, used, disclosed and protected.

ARTICLE 11 — REVIEWS AND FEEDBACK

If you submit, post, email or otherwise provide ideas, suggestions, reviews, feedback or other content to Bellora (“Feedback”), you grant Bellora a non-exclusive, worldwide, royalty-free licence to use, reproduce, modify, publish, distribute and display that Feedback for purposes related to our business, including operating, improving and promoting the Services.

You represent that you have the necessary rights to provide the Feedback and that your Feedback does not infringe the rights of any third party or breach any applicable law.

You must not submit Feedback that is unlawful, misleading, defamatory, abusive, obscene, threatening or otherwise inappropriate.

Bellora may remove or decline to publish Feedback where permitted by law.

You remain responsible for the content of your Feedback.

ARTICLE 12 — ERRORS, INACCURACIES AND OMISSIONS

The Services may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, availability or other information.

We reserve the right to correct errors and update information where necessary.

If an obvious error results in an incorrect price or other material error in an order, we may contact you to confirm whether you wish to proceed with the corrected information or cancel the order.

Where an order is cancelled after payment, any amount paid for the cancelled order will be refunded.

Nothing in this section limits any rights you may have under the Australian Consumer Law.

ARTICLE 13 — PROHIBITED USES

You may use the Services only for lawful purposes.

You must not use the Services:

(a) for any unlawful or fraudulent purpose;

(b) to breach any applicable law or regulation;

(c) to infringe the intellectual property or other rights of Bellora, Shopify or any third party;

(d) to harass, abuse, threaten, defame or harm another person;

(e) to submit false or misleading information;

(f) to transmit viruses, malware or other harmful code;

(g) to impersonate another person or entity;

(h) to interfere with the operation or security of the Services;

(i) to collect or track personal information belonging to other users without authorisation;

(j) to use automated tools, scraping tools, bots or similar technologies to access or extract data from the Services without our prior written permission; or

(k) to bypass or interfere with security measures or access restrictions.

We may suspend or terminate access to the Services where reasonably necessary because of a breach of these Terms, unlawful activity, fraud, security risks or other misuse of the Services.

ARTICLE 14 — AUTOMATED AGENTS

If you use an automated agent, bot or similar software to access or interact with the Services, you must ensure that such use is lawful and does not interfere with the operation, security or availability of the Services.

Automated agents must not impersonate human users, bypass security measures, circumvent CAPTCHAs or access areas of the Services that we have restricted.

We may restrict or block automated access where reasonably necessary to protect the Services, our business or our users.

ARTICLE 15 — TERMINATION

We may suspend or terminate your access to the Services where permitted by law if you materially breach these Terms, engage in fraudulent or unlawful activity, or misuse the Services.

You may stop using the Services at any time.

Any provisions which by their nature should continue after termination will continue to apply.

Termination does not affect any rights or obligations that arose before termination.

Nothing in this section limits any rights or remedies available to consumers under applicable law.

ARTICLE 16 — WARRANTIES AND CONSUMER GUARANTEES

The information provided through the Services is made available for general informational purposes.

To the maximum extent permitted by law, we do not guarantee that the Services will always be uninterrupted, timely, secure or error-free.

However, nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.

Where applicable, goods supplied by Bellora are subject to the consumer guarantees under the Australian Consumer Law.

If a product does not meet an applicable consumer guarantee, you may be entitled to a repair, replacement, refund or other remedy depending on the circumstances and seriousness of the issue.

ARTICLE 17 — LIMITATION OF LIABILITY

To the maximum extent permitted by law, Bellora will not be liable for loss or damage arising from your use of the Services to the extent that such loss or damage could not reasonably have been foreseen or is otherwise permitted to be excluded by law.

Nothing in these Terms excludes, restricts or modifies liability that cannot lawfully be excluded, restricted or modified, including rights and remedies available under the Australian Consumer Law.

Where a limitation of liability is permitted by law, Bellora's liability will be limited to the extent permitted by applicable law.

ARTICLE 18 — INDEMNIFICATION

To the extent permitted by law, you agree to indemnify Bellora against reasonable losses, liabilities and costs arising from your unlawful use of the Services, your material breach of these Terms or your infringement of a third party's rights.

This indemnity does not apply to the extent that the loss was caused by Bellora's own breach of applicable law or cannot lawfully be transferred to you.

ARTICLE 19 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue in full force and effect.

ARTICLE 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

These Terms, together with the policies expressly incorporated into them, constitute the agreement between you and Bellora regarding your use of the Services.

If there is any inconsistency between these Terms and a specific policy or promotion, the specific policy or promotion will apply to the extent of the inconsistency.

ARTICLE 21 — ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

Bellora may assign or transfer its rights and obligations where permitted by law.

ARTICLE 22 — GOVERNING LAW

These Terms are governed by the laws applicable to Bellora's place of establishment, subject to any mandatory consumer protection laws that apply to you.

Nothing in these Terms prevents you from relying on any mandatory rights or protections available to you under the Australian Consumer Law or other applicable Australian consumer protection laws.

ARTICLE 23 — HEADINGS

The headings used in these Terms are for convenience only and do not affect their interpretation.

ARTICLE 24 — CHANGES TO THESE TERMS

You can review the most current version of these Terms at any time on this page.

We may update or modify these Terms from time to time by posting an updated version on our website.

Where required by law, we will provide notice of material changes.

Your continued use of the Services after updated Terms have been posted constitutes acceptance of the updated Terms to the extent permitted by law.

ARTICLE 25 — CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

Porte Bour Hadrien 
contactcamrise@gmail.com
60 rue François 1er 75008 Paris
99203913100014